GET IN SHAPE AND FEEL GREAT WITH ZAPFLEX
Welcome to Zapflex.ae (“we”, “us”, “our”). We are a company based in the United Arab Emirates and are committed to protecting your privacy and processing your personal data in accordance with applicable UAE laws, including the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other relevant regulations. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website and use our services.
By accessing or using Zapflex.ae, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.
When you visit our website or interact with our services, we may collect personal data that can identify you. This may include:
Contact Information: Name, email address, phone number, postal address.
Account Information: If you create an account, we may collect your username and password.
Payment Details: Billing information, credit/debit card details (collected via secure third-party processors).
Other Data: Any other information you voluntarily provide (e.g., when you fill out forms or subscribe to newsletters).
We also collect data automatically as you navigate our site, such as:
Your IP address, browser type and version, device type, operating system, and other technical details.
Information on how you use and interact with our website (e.g., pages visited, time spent on pages, clickstreams).
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and improve our services. You may adjust your browser settings to refuse cookies; however, please note that some parts of our website may not function properly without them.
We use the information we collect for various purposes, including:
Providing Services: To operate, maintain, and improve our website and services.
Communication: To respond to your inquiries, send newsletters, and provide customer support.
Processing Transactions: To process payments and manage orders securely.
Analytics: To analyze usage trends and optimize our offerings.
Legal Obligations: To comply with legal requirements and protect our rights.
Marketing: With your consent, to send promotional communications that may be of interest to you.
We do not sell your personal data. We may share your information in the following cases:
With Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics). These providers are contractually obligated to protect your data in accordance with our instructions and applicable laws.
For Legal Reasons: If required by law or to protect our rights, safety, or the rights of others.
Business Transfers: In connection with a merger, acquisition, or asset sale, provided the receiving party agrees to protect your data under similar terms.
With Your Consent: We may share information with your explicit consent for other purposes.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to secure your data, no method is 100% secure and we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our policies. Once your data is no longer required, we will securely delete or anonymize it.
As a UAE-based business, your personal data may be transferred to and processed in other jurisdictions. In such cases, we ensure that adequate safeguards are in place (e.g., standard contractual clauses or other legally approved mechanisms) so that your data receives protection equivalent to that under UAE law.
Under the UAE PDPL and other applicable laws, you have certain rights regarding your personal data. These include:
Right to Access: You may request details of the personal data we hold about you.
Right to Rectification: You may ask us to correct inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”): You may request the deletion of your data when it is no longer necessary for the purposes it was collected, subject to legal obligations.
Right to Restrict Processing: You can request a temporary halt on the processing of your data.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your data for certain purposes (e.g., direct marketing).
Right to Withdraw Consent: If you have consented to processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing done prior to withdrawal.
To exercise any of these rights, please contact us using the details provided below.
Our services are not directed to children under the age of 18 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Zapflex.ae
Email: zapflex.ae@gmail.com
Address: Damac Tower 108, 2202, JVC, Dubai, Dubai
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